Medical Activity Manager – Iraq


Organisation: INTERSOS - Organizzazione Umanitaria Onlus
Personne de Contact:
Date limite de candidature: 28/03/2018
Type d'offre: Contrat à durée déterminée
Volume de travail: Temps plein
Fonction: Santé
Lieu de l'emploi: Mosul city (once operational), both east and west depending on the security situation, as well as ad hoc missi
Pays: Iraq


INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

1. Terms of reference

Job Title: Medical Activity Manager

Code: SR-29-466

Country: Iraq

Duty Station: Mosul city (once operational), both east and west depending on the security situation, as well as ad hoc missions to Bagdad and other Iraqi Governorates, when necessary. Initially the position will be based in Erbil until formal opening of sub base in Mosul.

Starting date: 01/04/2018

Contract duration: 5 months

Reporting to: -Program Manager for the project management-related responsibilities and tasks -Medical Coordinator (and/or Medical Unit) for the project related technical aspects

Supervision of: 3 Pharmacists, 5 Lab Technicians, 8 Hygienists, 1 Data Clerk, 13 doctors, 21 Nurses

Dependents: No

2. General context of the project

INTERSOS has been present in Iraq since 2003 and currently operates across Salah Al Din (SAD), Erbil, Ninewa and Kirkuk Governorates. INTERSOS thematic sectors of intervention are Health, Protection, Education in Emergency (EiE) and Livelihoods. INTERSOS main office is in Erbil while the other 3 sub-offices are located in Tikrit (South SAD), Hamam Al Alil (South Ninewa), Mosul and Kirkuk.

In Health sector, INTERSOS provides free and integrated primary health care (PHC) services to conflict-affected population by running at the same time Mobile Medical Teams (MMTs) and Reproductive Health Mobile Teams (RHMTs) while ensuring availability of essentials medicines (provided in kind by WHO) and outreach health services through the networks of community health workers (CHWs). Specifically, the MMTs and RHMTs are deployed in Shirqat West and East (the latter as part of the humanitarian response linked to the Hawija Operations) and South Ninewa. INTERSOS supports also PHC Centres in newly retaken and unserved area in East Shirqat (Al Fejad, Said Satam and Shaick Ahmad) and Bajii (Musahag), Tikrit (Ibn Rushd and Al Alam for IDPs in Qadisya complex and Al-Alam Camps). Provision of drugs and medical supplies, technical support, emergency referral, nutritional screening and disease surveillance are included in the response along with the whole package of RH services (family planning, antenatal and postnatal care, STI, breast feeding counselling, gynaecological consultations). The main objective of the project is to tackle the consequences of 3 years of conflict and protracted displacement on the population of Tel Afar district in Ninewa Governorate. This intervention will contribute to reducing morbidity and mortality rates of the most vulnerable populations in Iraq while integrating protection related activities. Specifically, through this intervention 26,954 vulnerable individuals in Tel Afar district will have improved access to quality life-saving health and protection services, including reproductive health and psychological individual counseling. The package of primary health care services will include: general adult and pediatric consultations, chronic disease screening, referral and treatment; Reproductive Health; Neonatal, ante/postnatal care for mothers, growth monitoring, EPI support end emergency room activities. Moreover, the response integrates protection services addressing the needs of the most vulnerable among the returnee population and host communities. Comprehensive case management services will be provided to the most vulnerable: identification and referral, PSS, Psychological counseling, ad hoc emergency Assistance, community outreach activities). Furthemore, through this intervention, the capacity of local staff (particularly health workers) to timely and effectively respond to emergencies will be enhanced. As a result, targeted beneficiaries will have increased availability of and access to life-saving primary health care services, including reproductive health, psychosocial support and psychological counselling services.

3. General prupose of the position

Defining, coordinating and monitoring the medical activities under his/her responsibility according to INTERSOS protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population.

4. Main responsabilities and tasks

Main responsibilities:

  • Coordinating, assessing and supervising the proper functioning of the medical activities according to INTERSOS protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patients health conditions

  • Participating in the definition of annual planning and budget for the project and in the follow up of the programs/project. Supervising and ensuring that medical activities objectives under his/her responsibility are achieved, reporting to the technical referent any problem arising in the service

  • Checking all administrative procedures related to patients’ follow-up (card filling, registers, paper exit, discharge, transfers ...) are carried out correctly and according to INTERSOS procedures

  • Ensuring an efficient pharmacy management and monitoring the rational use of drugs, supervising the appropriate use of medical devices and anticipating future needs. Preparing the medical orders needed to implement the medical activities under his/her responsibility, and identifying and reporting to the line manager, non-medical support needs (material, infrastructure, transport, etc.)

  • Coordinating and monitoring the daily working plan of the team under his/her responsibility (absent personnel, vacations, tracking leaves ...). Participating in shifts and replaces a staff if necessary

  • Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staffs under his/her responsibility in order to improve staffs capabilities and to ensure both the sizing and the amount of knowledge required

  • Participating in the monthly reports according to guidelines


For further information and to apply, follow the link below: 

In case you encounter difficulties applying through INTERSOS’ platform, you can also apply by sending your CV, motivation letter and 2 references via email to , with subject line: "SR-29-466 Medical Activity Manager - Iraq ".

Only short-listed candidates will be contacted for the first interview.

Profil recherché

  • Medical doctor or paramedical degree
  • Desirable specialization or training in Public health or related studies
  • Previous experience (minimum 1 year) in the field in humanitarian context
  • Demonstrated technical expertise of primary and secondary health care, reproductive health (including SGBV case management)
  • Good knowledge of Humanitarian Principles and Protection frameworks, tools, and minimum standards
  • Knowledge of the cluster system
  • Proven experience in management of large staff teams
  • Good communication skills
  • Mastery of IT tools (MS Office package, internet, e-mail, etc.)
  • Previous experience in training and capacity building on protection
  • Experience with participatory approaches and working with vulnerable groups, including gender mainstreaming and with persons with disabilities
  • Previous experience in working in IDP camp and non-camp settings (desirable)
  • Previous experience in working in Middle East and specifically in Iraq (desirable)
  • Previous experience in developing and implementing M&E activities (desirable)
  • Previous experience in volatile environments / conflict settings (desirable)
  • Proficient knowledge of English
  • Knowledge of Arabic will be an asset
  • Strong organizational and problem-solving skills with analytic approach
  • Strong interpersonal skills and demonstrated ability to establish effective working relations with staff, beneficiaries and other stakeholders
  • Ability to take initiative and work autonomously
  • Ability to integrate and work well within multiethnic and multicultural teams
  • Ability to work in austere and hostile environments